FAQs

We're here to help, read some of our FAQs below to
learn more about PosiesHandbags.

Do you accept returns?

As a small business, we don't accept returns or exchanges. But if there is a problem with your shipment, please contact us.

Can I cancel my order?

Yes. However, we aim to ship your orders within one to two business days, for this reason, if you would like to cancel, please do so promptly within 24 hours.

How long will it take to receive my order?

We ship orders within one to two business days, using UPS Ground shipping. Per UPS, their delivery services for Ground shipping are typically 1 - 5 business days.

Will my purchase look exactly like the photo?

Each piece is handmade, and therefore distinctly unique. While the shape and style will be the same, no two items will ever be exactly identical. The plus side is, your item will be uniquely yours.

What are your products made of?

Our product materials vary, from rattan (straw) bags handmade in Bali, to handpoured mother-of-pearl lacquer purses in Thailand. We have a large range of designs and materials, but they are all ethically sourced and lovingly designed with our local artisans across the world.